Terms and conditions

1. Use of This Site

Welcome to Kids Kadai ("Site"). This Site is owned and operated by Kids Kadai, a company registered in India. By accessing this Site through any device (computer, mobile, or application), you agree to comply with these Terms and Conditions, including our Privacy Policy, Shipping Policy, and Return & Refund Policy (collectively referred to as "Policies"). If you do not agree with any part of these Terms and Conditions, please do not use the Site. Your continued use indicates acceptance of any future modifications to these Terms. We reserve the right to update, modify, or change these Terms at any time without prior notice. You are encouraged to review these Terms periodically.

2. Privacy practices

Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our Site, you consent to our data collection and usage practices as described in the Privacy Policy.

3. Your Account

• This Site is intended for users 18 years or older. Minors must use the Site under parental supervision.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• If you suspect unauthorized access to your account, contact us immediately.
• We reserve the right to suspend or terminate your account if we find any breach of these Terms.

4. Product & Service information

• We strive to provide accurate descriptions of our products, but Kids Kadai does not guarantee the accuracy, completeness, or error-free nature of product information.
• Images on the Site are for reference only; actual products may vary.
• We reserve the right to correct errors, update information, and modify product listings at any time without prior notice.

5. Pricing & payment information

• We strive to provide accurate pricing, but errors may occur. In such cases, we reserve the right to cancel the order and issue a refund.
• Prices are subject to change without prior notice.
• Payments can be made via Credit Cards, Debit Cards, UPI, Net Banking, and Wallets. Cash on Delivery (COD) is not available.
• Payments are processed securely, and we do not store your payment details.

6. Order cancellation, returns & refunds

• We strive to provide accurate pricing, but errors may occur. In such cases, we reserve the right to cancel the order and issue a refund.
• Prices are subject to change without prior notice.
• Payments can be made via Credit Cards, Debit Cards, UPI, Net Banking, and Wallets. Cash on Delivery (COD) is not available.
• Payments are processed securely, and we do not store your payment details.

7. Order cancellation, returns & refunds

Please refer to our Return & Refund Policy for detailed information on:
✔ Order cancellations before and after shipping
✔ Return eligibility and refund processing
✔ Non-refundable items

8. Shipping & delivery

Please refer to our Shipping Policy for details on:
✔ Delivery timelines
✔ Shipping charges
✔ Delivery timelines

9. Chat & customer support

• Our chat functionality is available for customer support.
• We reserve the right to monitor and remove inappropriate messages in chat.
• Do not share personal or sensitive information via chat.

10. User content and conduct

You agree not to upload, post, or share any content that:
❌ Belongs to someone else without permission.
❌ Is offensive, defamatory, or violates any law.
❌ Misrepresents your identity or impersonates another person.
❌ Contains viruses, malware, or spam.
We reserve the right to remove content or terminate accounts that violate these guidelines.

11. Intellectual property rights

We reserve the right to remove content or terminate accounts that violate these guidelines.

12. Limited license & site access

We grant you a limited, revocable, non-exclusive, and non-transferable license to access and use this Site for personal shopping purposes only.
🚫 Prohibited Actions:
• Copying or modifying Site content.
• Using the Site for fraudulent activities.

13. Disclaimer of warranties & liability

✔ Our Site and services are provided "AS IS" without warranties of any kind.
✔ We are not responsible for service interruptions, data loss, or website errors.
✔ Kids Kadai is not liable for indirect, incidental, or consequential damages arising from Site use.

14. External links and third-Party sites

Our Site may contain links to third-party websites. Kids Kadai is not responsible for third-party content, policies, or transactions. Visiting external sites is at your own risk.

15. Termination of services

We reserve the right to:
✔ Terminate user accounts for violations of these Terms.
✔ Restrict Site access without prior notice.
✔ Remove or modify content at our discretion.

16. Indemnity

You agree to indemnify and hold Kids Kadai harmless from any claims, damages, or liabilities arising from:
Your use of the Site.
• Any violation of these Terms.
• Third-party claims due to your content or actions.

17. Governing laws & jurisdiction

✔ These Terms shall be governed by Indian laws.
✔ Any disputes will be subject to the exclusive jurisdiction of the courts in Chennai, India.

18. Security & prohibited activities

🚫 Strictly Prohibited Actions:
• Unauthorized access to our systems.
• Disrupting Site operations.
• Using automated bots to access the Site.
• We actively monitor Site activity and may take legal action against violators.

19. Entire agreement & amendments

These Terms and Conditions constitute the full agreement between you and Kids Kadai.
✔ Continued use indicates acceptance of revised Terms.
✔ Any amendments will be posted on our Site.

20. Contact information

📩 Customer Support:
✉ Email: [your email]
📞 Phone: [your contact number]
🕒 Support Hours: Monday to Saturday (10:00 AM – 5:00 PM)

Thank you for choosing Kids Kadai – Your One-Stop Destination for Kids' Joy! 🎉